0113: "M" for MEMBEBEL!!!

***CAUTION: Please ignore all those wrong spelling n grammar...pagi butanya entry...lagikpun cheq ni kerani cabuk jerk....***

M.>>> for membebel!!!!...Ini ayat Ah Tow!!!...aiyaaaaaaarrrkkk…

Siku biru dah balik opis….few days back actually…but with the face yang sangat memualkan…ehekss…

-Ko apasal???..ada good news kaaaaaaa???..

Muka cam orang mati bini.

-Tak arrr…dia tu susah laaa…aku memang la nak….tapi dia cam xperlukan aku jerrrrrrrrk….

-Laaaaaaaaa….ko tak cakap ker apa ko nak???...

-Dah…tapi entah la….aku call n sms pun tak reply…bukan sekali dowh….

-Owhhh…ok…xpa la beb…bukan sorang pompuan kan…..releks la….xyah la buat muka cam tu…buruk dowhhhhhhh

-Yer la…yer la….


Ok get back to the previous case…

owhhh goshhhh…u all know what??.. the answer given is really unbelievable….after aku highlighted to 3 mgrs on the nite then baru diorang make sure other dept reply it!!!!...sungguh efficient!!!!...then come to resolution…I keep reading the emails…and I am laughing..sinis!...my god the mgr level can answer like that…this is the answer from the dept punya mgr ok…and me myself have the same experience previously but only in different bank….and I don’t believe that solution can be that way…they rather take the actions yang boleh tarnish the image of the organization rather than take a bit effort by referring to higher level that can grant the thing to overshadow the process…and cm issue not like big issue which can really affect or ops lost or what….i am just “kerani buruk” here…but at least I am grateful that I know how to use my brain….aku selalu jugak fight….why cant we put extra effort for that no matter how big or small the amt customer have with us…sumtimes I realize that when people yang cam celaka…n got money u tend to layan them “extra” even their attitude and requests is sumthing that u cant tahan and furnish pun…..capitalism is everywhere….the dissatisfaction is every where aiteee…

Whatever…but to be honest I keep membebel this thing to my Hachi…kesian him…ishhhhh…what to do…I am really upset…can really feel the cm’s feeling…VERY FRUSTRATED…even she is not putting the blame on me…[ she mention that ok…bukan masuk bakul…] she even thank me since I realize the root of cause…which she is calling us for almost 2 mths plus asking a help…and no one realize and done the thorough check on the account…owh goshhhh…see that???... really thanks to my coll in the other department he also helping me to find out that memo coming from which dept…biasa la…in the industry that we are working the accessibility on the system is very crucial…u are dealings with money and P&C info that need super extra care…people said our job is simple…whatever…be in our shoes half an hour…than u know how hard it is….rules, regulations, policies, product knowledge, system, processes, etc etc have to be in ur fingertips…not only that ur common sense n patience…owhhhh sumtimes really tests ur tantrum….and sumtimes feeling like to blow like Karakatoa (entah betul ker tak ejanya…) …but again…we need to swallow it…hahahahhaahhaahaha…

For that cm…I totally understand if you make a drama at any of our branch in future…or if you put it in newspapers or forums…to be honest if me in her shoes I could be doing the same thing…simple reasons is “ I AM YOUR CUSTOMER, WHY I AM BEING TREATED THIS ****** WAY WHILE THE FAULT DONE BY YOUR SYSTEM N OFFICER?..”. I know that she will not winning it anyway…because how the hell that she wants to fight with such big organization aiteee…and some more for organization like us….hmmmmm…..seriesly I feel sad…I know the root of cause, and I know where to escalates for further actions n so forth…but I cant do nothing for u…since the other department refused to do so for whatever reason….or maybe they are not bother at all…

Ngomel too much on that already….hahahahahahahahaha….just my sharing guys…not to say that I am frustrated with what I am doing…but that is the real world…never fair…and it is TOUGH…

Tingat one cm also…keep menjerit ask for assistance….then keep marah me for no reasons….nak jer aku jer aku balas balik…ko la yang jadik issue…sebabnya bila dia dgr my instruction n follow it accordingly…buleh pulak go through the system…hhahahahahahah…itu USER-PROBLEM bukan SYSTEM-PROBLEM….if dunno asks…don’t just babbling…or trying tom act smart…sbb u prolong the issue urself...tak ker stupid namanya….but then bila dah boleh buat mula la malu sendiri…why now can…just now can not…hahahahahahahahaha…so hope u mimpi ur pangai buruk tu malam nie…eheksssssssssss….

[ 2, 3 hari nie really stress n exhausted…how I wishhhhh…that I can have long leave…be in island or what…enjoying my fav food…with the peace ambience…isn’t it HEAVEN?...owhhhhhhh…mimpi la ko Naa oiii…kene kejer la…sebab belum kaya lagik…kang dah kaya pi la mana pun at least tak yah pikir psl duit…hahhahahahahaha….Owh tadi Nampak my dream car again…mini cooper…so cute!!!...buleh lak aku salah masuk simpang sebab dok berangan…hahahhahaha…teruk sungguh anak Tok Mad nie aihhhh…]